10 trends impacting the insurance industry
A new report from CCC Information Services Inc. (CCC) examines a number of trends affecting the auto collision industry, as well...
Survey finds insurers not fully realizing benefits of analytics
Companies in the insurance industry have always possessed a great deal of data, primarily from...
3 insurance technology trends for building customer relationships in 2017
As technology related to artificial intelligence, natural language processing, smart home tech and more evolve, business applications are emerging that can have a transformative effect. From...
How driving habits are changing the auto insurance industry
Changes are occurring at a rapid rate in today’s auto insurance world. From the InsurTech boom to semi-autonomous car technology — there have been many advances in the once slow-moving...
8 ways telematics will shape insurance agencies in 2017
The insurance industry is at an exciting precipice. Telematics is gaining steam as more insurance agencies implementing telematics programs see a positive effect on their bottom line, and more consumers...
Insurance 2017: Priorities for innovation, automation and transformation
In 2016 our entire industry went from one that was slow to adopt emerging technologies to one that is well on its way toward digital transformation. With increasing disruption in...
Insurance consumers: We’ll give up our data for personalized service
It is time for insurers to take personalization seriously. In every industry, customer experience is becoming highly personalized, and many consumers will not even engage with a brand unless the...